Privacy policy

FA PTY LTD ("we", "us", or "our") operates kmg107-ju.myshopify.com. This Privacy Policy describes how your personal information is collected, used, and shared when you visit or make a purchase from our store. We are committed to protecting your privacy and ensuring your personal data is handled securely and transparently.

Information We Collect

When you visit our store, we automatically collect certain information about your device and your interaction with our site:

Personal Information Provided Directly

When you purchase workspace items (folders, desk mats, cable organizers) or create an account, we collect personal data including:

  • Contact Information: Full name, email address ([email protected] for our communications), phone number.

  • Billing & Shipping Details: Physical street address, city, state/province, postal code, and country.

  • Payment Data: Payment method details processed securely through Shopify payments and third-party gateways (credit card numbers, transaction logs). We never store raw credit card numbers on our servers.

Automatically Collected Information (Device Data)

  • Device Identifiers: IP address, browser type, operating system, time zone setting, and device hardware model.

  • Usage Data: Pages viewed, products searched for, referral sources, time spent on pages, and click paths.

  • Cookies and Tracking Technologies: We use cookies, web beacons, and pixels to analyze traffic, remember cart items, and personalize your workspace shopping experience.

How We Use Your Information

We use the information we collect to operate, manage, and enhance your shopping experience:

  • Order Fulfillment: Processing transactions, arranging shipping for your office supplies, generating invoices, and providing order tracking updates.

  • Customer Support: Communicating with you regarding your order, handling refund inquiries, and resolving product issues.

  • Store Optimization: Analyzing user behavior to refine our site navigation, improve store functionality, and enhance desk organization product listings.

  • Marketing Communications: Sending news, special discounts, and promotional material if you have opted in (you can unsubscribe at any time).

  • Fraud Prevention & Compliance: Screening orders for potential risk or fraud, and complying with legal obligations.

Sharing Your Personal Information

We do not sell, rent, or trade your personal information. We share your data only with trusted third-party service providers that assist us in operating our online store:

  • Shopify: Our e-commerce engine. Shopify powers our store and stores customer data securely behind firewalls.

  • Logistics & Carriers: Postal and delivery carriers who need your delivery address to ship your folders, desk mats, and organizers.

  • Payment Processors: Stripe, PayPal, or credit card processing gateways that verify transactions securely.

  • Legal Compliance: We may disclose information if required by law, subpoena, court order, or to protect our rights and legal interests.

Your Rights & Choices

Depending on your country or region, you may have the following rights regarding your personal information:

  • Access: Request a copy of the personal data we hold about you.

  • Correction: Request corrections to incomplete or inaccurate personal data.

  • Deletion: Request that we erase your personal data, subject to legal record-keeping requirements.

  • Opt-Out: Unsubscribe from marketing communications at any time via the unsubscribe link in our emails.

To exercise any of these rights, please contact our privacy officer at [email protected].